Questions about a custom crochet portrait or an existing order? We are happy to help.
WeMadee Crochet is operated by PRIMESWING GOLF LLC.
Customer support
Email: hello@wemadeecrochet.shop
Support hours: Monday–Friday, 9:00 AM–5:00 PM ET
Typical response time: 1–2 business days
Help with an existing order
Use the subject line “Order help – [your order number]” and include the email address used at checkout. For a damaged, incorrect, or incomplete order, attach clear photos of the item, packaging, and shipping label as described in our Returns, Remakes & Refunds Policy.
Before ordering
For questions about reference photos, personalization details, production time, or delivery, email us before placing the order. Upload final reference photos through the secure fields on the product page rather than sending payment information by email.
Privacy and security
Never email a complete card number, bank password, or account password. We will never ask you to send that information by email.
Mailing address
WeMadee Crochet
212 N. 2nd St. STE 100
Richmond, KY 40475, USA
Please contact us before mailing a return. Personalized items should not be sent to this address unless we provide written return instructions.