Effective date: September 8, 2026
WeMadee Crochet is operated by PRIMESWING GOLF LLC.
This Privacy Policy explains how WeMadee Crochet (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit wemadeecrochet.shop, create an account, place an order, upload reference photos, submit a review, or contact us.
Information we collect
Information you provide: name, email address, telephone number, billing and shipping address, account details, order and personalization instructions, reference photos, uploaded files, customer-service messages, review content, and any other information you choose to provide.
Payment information: payment details are collected and processed by the payment provider available at checkout. We receive transaction identifiers, status, and limited billing information needed to manage the order, but we do not store complete payment-card numbers on our own website when a processor handles payment.
Information collected automatically: IP address, browser and device information, approximate location derived from IP, referring pages, pages viewed, cart activity, timestamps, cookie identifiers, and security or diagnostic logs.
How we use information
- To operate the website, cart, checkout, accounts, and order history.
- To review reference photos and create, personalize, inspect, ship, and support an order.
- To process payments, taxes, refunds, fraud checks, and accounting records.
- To send transactional emails such as order confirmations, questions, preview notices, shipping updates, and service messages.
- To respond to requests, investigate delivery or product issues, and enforce our policies.
- To secure, troubleshoot, analyze, and improve the website and customer experience.
- To comply with legal obligations and protect customers, our business, and others.
- To send marketing only when permitted; marketing messages include an unsubscribe option.
Reference photos and personalization files
Reference photos may contain personal and potentially sensitive information. We use them only as reasonably necessary to design, produce, deliver, and support the customer’s order; prevent fraud; or comply with law. Customers must have authority to submit the photo and permission from recognizable individuals where required.
We do not publicly post a private reference photo or use it in advertising, social media, or a public portfolio without separate permission. We do not sell customer reference photos.
Cookies and similar technologies
WordPress, WooCommerce, our hosting provider, and enabled service providers may use cookies or similar technologies to keep the cart working, remember preferences, maintain secure sessions, prevent abuse, measure site performance, and understand website use. Some cookies are necessary for checkout and account functions. Browser settings can block or delete cookies, but parts of the store may then stop working correctly.
Where required, we will request consent before using non-essential cookies. A browser “Do Not Track” signal may not be recognized uniformly because there is no single industry standard.
How information is shared
We may disclose information to service providers only for legitimate business purposes, including website hosting, WordPress and WooCommerce functionality, cloud storage, payment processing, fraud prevention, email delivery, customer support, analytics, production assistance, and shipping carriers. A provider receives the information reasonably necessary to perform its role and handles it under its own terms and privacy practices.
We may also disclose information when reasonably necessary to comply with law, a valid legal request, protect rights or safety, investigate fraud, or complete a merger, financing, acquisition, or transfer of business assets. We do not sell customer reference photos or order details.
Public content
If you submit a product review or other public contribution, the display name, rating, review text, and related product may be visible to other visitors. Do not include private information in public reviews.
Data retention
Retention depends on the type of information and why it was collected. Order, tax, payment, refund, fraud-prevention, and accounting records may be retained as required for legal and business purposes. Account information is generally kept while the account remains active. Support messages and personalization files are kept for as long as reasonably needed to fulfill and support the order, resolve disputes, enforce agreements, or meet legal obligations. Backup copies may remain for a limited period after deletion from active systems.
Security
We use reasonable administrative and technical measures intended to protect personal information, including HTTPS for the website and access controls for administrative systems. No online system or transmission method is completely secure, so absolute security cannot be guaranteed.
Your privacy choices and rights
You may update certain account information through My Account and unsubscribe from marketing through the link in a marketing email. Depending on where you live and subject to legal exceptions, you may have rights to request access, correction, deletion, or a copy of personal information and to appeal or opt out of certain processing.
Send a request to hello@wemadeecrochet.shop with the subject “Privacy request.” We may need to verify your identity and authority before completing a request. We will not discriminate against a customer for exercising a privacy right protected by law.
Children’s privacy
The website is intended for adult purchasers and is not directed to children under 13. We do not knowingly collect personal information directly from a child under 13. A parent or guardian who believes a child submitted information may contact us to request review and deletion.
Third-party websites
Links to third-party sites and services are governed by those parties’ privacy policies. We are not responsible for their independent practices.
Changes to this policy
We may update this policy to reflect operational, legal, or technical changes. The revised version will be posted here with a new effective date.
Contact
WeMadee Crochet
Operated by PRIMESWING GOLF LLC
212 N. 2nd St. STE 100
Richmond, KY 40475, USA
hello@wemadeecrochet.shop